Yes, we bring our own high-quality cleaning supplies and equipment to every job, ensuring a hassle-free experience for you. If you have specific products you’d like us to use, just let us know, and we’ll be happy to accommodate!
Yes, all our staff members are thoroughly vetted and background-checked to ensure your safety and peace of mind. We hire only reliable, trustworthy professionals who meet our high standards of quality and integrity.
No, we don’t require contracts! Our services are based on trust and reliability, giving you the freedom to book as needed. For cancellations or rescheduling, we kindly ask for 24-48 hours’ notice. Simple, flexible, and hassle-free!
We strive to provide consistency by assigning the same house cleaner to your regular bookings whenever possible. This helps build trust and ensures they become familiar with your specific preferences. In rare cases of scheduling conflicts or emergencies, we’ll notify you in advance and assign a trusted, trained replacement to maintain the quality of service you expect.
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We offer flexible payment options for your convenience. You can pay via bank transfer, credit or debit card, cash, or through a secure payment link we send to you. Let us know your preferred method, and we’ll handle the rest!
Yes, you can skip or reschedule bookings! We just ask for a 24-48 hour notice to make the necessary adjustments. Flexibility is part of our service, and we’re happy to accommodate your needs.
We proudly serve a wide range of areas, including Barking, Southend, Chelmsford, Billericay, Hornchurch, Ockendon, Brentwood, South Woodham, Danbury, Grays, Basildon, Romford, and many more. If you’re located nearby or in between these areas, feel free to get in touch—we’ll be happy to confirm if we can cover your location!
No, you don’t need to be home during the cleaning. As long as our team has access to your property, we can carry out the service. Many of our clients provide a key or entry instructions for convenience. If you prefer to be home, that’s fine too—we’re happy to work around your schedule!